TASK vs. WORKLOAD

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Task vs. Workload

Task
 The smallest identifiable and essential piece of a job that serves as a unit of work, and as a means of differentiating between the various components of a project.

SOURCE: GOOGLE

Workload

The amount of work to be done, especially by a particular person or machine in a period 
of time.

SOURCE: GOOGLE


6 Benefits Of Conducting A Successful Task Analysis


  1. mproves comprehension by simplifying complex tasks. 
    More complicated tasks typically require a variety of different steps. This can make it increasingly difficult for employees to remember all of the steps they must carry out in order to complete a process. Keep in mind that employees are dealing with busy schedules and other work responsibilities. A task analysis breaks even the most complicated procedures down to its most basic components, making it easier for corporate learners to master each step before moving on to the next. They can take their time absorbing and retaining the information without having to worry about all of the stages at once. It also displays the relationship between all of the steps and highlights their importance. Essentially, a task analysis makes employees aware of why they need to complete each step to the best of their ability and what can happen if they do not.
  2. Reduces on-the-job mistakes. 
    A task analysis increases productivity, streamlines work processes, and clarifies every aspect of a task. This, inevitably, reduces the number of errors that are made in the workplace. If an organization takes the time to, in essence, dissect their processes and break them down into easily digestible elements, then employees have the opportunity to explore every component at length. If they are struggling with a specific step they can pinpoint what they are doing wrong and how they can improve, without having to first identify which step is causing the issue. For example, an employee who cannot complete a computer repair can view the complete list of steps and figure out where he is faltering. He can then receive the support he needs to practice that step until mastering it.
  3. Identify which skills and resources are required for the process.
    Aside from the steps that are involved, a task analysis can also identify what skills and resources are needed to complete the process. Many online training initiatives focus on the stages of the task, but fail to give the employees the tools they need to carry out these steps successfully. For instance, if you want them to be able to carry out a sales transaction you must ensure that they know how to use the terminal, communicate with customers, and have basic accounting skills. Through a task analysis you can narrow down these essential resources and skill sets and then integrate them into your online training course. Therefore, your employees have all of the knowledge they require to do their job effectively.
  4. Improve existing processes and procedures.
    Many organizations use task analysis to create online training for current processes. However, it also gives you the opportunity to improve the procedures that you currently have in place and identify their weaknesses. If you find that a specific task is outdated or not making the best use of resources, then you can modify or add steps, rearrange the stages of the process, or even eliminate the procedure altogether. In fact, all organizations should make this a top priority when conducting a task analysis. Before you start to develop online training courses based upon your findings, you must decide whether or not the task is serving your goals and objectives. Is it the most efficient way to carry out the business process, or is there another approach that may be more affordable and effective?
  5. Helps to develop new tasks that may be more productive.
    If you discover that a task is not living up to expectations, a task analysis can help you develop new processes that improve productivity. This can be done by using the task analysis as a framework for every new task. From the very start you can break the task down into more manageable steps and ensure that every phase is in-line with the overall goals of your organization. In essence, you’re working in reverse: Rather than analyzing an existing task, you are creating an entirely new task by analyzing data based on its structure. Just make sure that you have clearly identified your objectives beforehand, as well as the resources your employees must have to get the job done.
  6. Reduces the risk of compliance fees and penalties.
    There are some compliance procedures, such as those regulated by the state or country that can incur hefty fines and penalties. A task analysis can help you avoid these fees by improving task mastery and keeping your employees well informed. In fact, it may be wise to conduct a periodic task analysis for compliance online training,  just to be on the safe side. This will help you stay current and integrate any new components that were recently added.
The Key Steps to Managing a Heavy Workload

Procrastination is a valuable indicator
As you work through your daily checklist, you can learn a lot from what gets punted. If you keep missing a deadline, it's a sign that you need to reassess something. You either hate doing it, which means that it's worthwhile considering whether someone else should be doing it--or it's not as important to you, or the company, as you imagined. Procrastination is a habit that we all fight against, but that instinct to delay can teach you a lot about where your priorities really lie.
Trying to do everything doesn't scale
As Credit Karma has grown quickly over the last few years I've had to learn to say no, to both requests for my time and my own desire to do everything. You have to find the best ways to scale your own time. For instance, as a new CEO, a lot of other CEOs were generous in offering me their time and advice. I told myself that I would always try and pay that forward. But accepting all requests quickly became untenable. Instead I decided to accept more invitations to conferences and fireside chats, where I could reach more people in one go. I've had to apply this same discipline internally. I love working with data but I gave up my database access two years ago. It came to the point where I often had to pull in an analyst to bring me up to speed. I realized my time was better spent focusing on things with a broader impact at the company so I had to let one of my favorite tasks go. It was exhausting me personally and holding me back as a leader.
Learn to recharge in down moments
As a CEO of a growing company my workload waxes and wanes. Things get hectic, but then a specialist comes on to take over a particular area and I get some breathing room back, before I inevitably notice new gaps in our business. Over time, your job will always expand and contract in terms of your areas of focus and responsibility. Take advantage of the quieter moments to go home and spend time with your family and breathe out a little. There will always be more long weeks around the corner.
When you're not the expert, trust your instincts
Once you rise up into management, you need to be able to jump in and out of a wide array of tasks. I used to be overly meticulous, digging deep and trying to become a subject matter expert in everything. Now, I understand better that I don't have the time for that level of effort. I have to trust the people around me. My job becomes making sure that everything passes the sniff test. I need to be able to ask the right questions and address key concerns. I've learned to move on if something is under control or know when it isn't and I need to make a struggling project my focus.
Everything can be delegated (except mission and vision)
It's not only that it isn't sustainable for you to do everything as CEO, it's also worse for the company. Even someone that you think is only 80 percent as good as you at a particular task will always be better if it is their sole priority. You need to surround yourself with specialists who are more qualified at a particular task than you could ever be. It frees you to focus on company mission and vision--the parts of running a company that will always be your responsibility--and puts your company in a place to take flight properly.
















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